FAQ and contact

Do you have a question about our products or do you need further assistence?

Below you will find the answers to the most frequently asked questions. If you cannot find an answer to your problem, please feel free to contact us directly.

FAQ

How long are the delivery times?

How much are the shipping costs?

Do I get a discount if I order several copies of the same item?

Can I return an item if I do not need it?

What are discounted items?

E-Books

What are the terms of use?

How can I purchase an e-book?

What do I do if I lost my e-book activation code?

What is the difference between print and online versions of teaching materials?

Contact

You couldn't find an answer to your problem? You can reach us as follows:

Customer service hours:
Monday through Thursday:
8:00 to 17:00

Friday:
8:00 to 12:00

Phone.: +41 43 222 51 50

Contact Form:

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